Spare Care Privacy Policy
At Spare Care, we understand that privacy is essential, especially in the digital age. Whether you are browsing our website or contacting us online, you deserve to know how your personal information is collected, used, and protected. Our Privacy Policy outlines the steps Spare Care takes to safeguard your information. This policy applies only to information collected online through our website or information you have voluntarily shared with us.
If you have questions about this Privacy Policy, please contact us during regular office hours, Monday to Friday, 7:00 a.m.–7:00 p.m. (EST).
We also encourage you to review our Cookie Policy and Disclaimer.
Information Collection
What Information Do We Collect?
Spare Care is not currently offering online payments.
Service appointments may be requested through our contact form, by phone, or by email. Payments are completed through E-Money Transfer (EMT) or cheque.
Because EMT is used, Spare Care does not receive or store any of your direct financial information.
We may collect the following personal information:
• Name
• Phone number
• Email address
• Address (if voluntarily provided)
• Service preferences or care needs
• Any information you choose to submit through our forms
How We Use This Information
Information collected by Spare Care may be used to:
• Confirm your personal (non-financial) information to book services
• Create or manage your online account (if applicable)
• Respond to your inquiries
• Customize your experience with Spare Care
• Provide promotional materials, updates, or special offers only with your consent
You will only receive marketing emails if you:
• Opted in through a sign-up form, or
• Previously purchased a service from us
Lawful Use of Personal Information (PIPEDA)
If you are a resident of Canada, Spare Care processes your personal information under the lawful bases permitted by the Personal Information Protection and Electronic Documents Act (PIPEDA):
• Your consent
• Performing a service request or agreement between you and Spare Care
• Compliance with legal obligations
• Protecting your vital interests
• Acting in the public interest
• Spare Care’s legitimate business interests which never override your privacy rights
Sharing of Information
Spare Care does not sell, trade, or exchange your personal information with any third-party company.
We may share your information only with reputable service providers who assist us in fulfilling your requests for example, financial institutions verifying EMT payments.
Your information may also be disclosed if required by:
• Canadian laws
• Subpoenas
• Court orders
• Government or regulatory authorities
Spare Care always follows lawful and ethical practices when disclosing personal information.
What About Cookies?
We use session cookies to help improve website functionality and better understand how visitors use our website.
Your browser may be set to notify you when a cookie is placed or to delete cookies at any time.
Deleting cookies may limit certain personalized features on www.sparecare.ca, but it will not prevent you from booking services.
For full information about cookies and how we use them, please review our Cookie Policy.
Your Rights Under Canadian Privacy Law (PIPEDA)
You have the right to:
• Request access to the personal data we hold about you
• Request correction or deletion of inaccurate or unnecessary data
• Request a copy (in a commonly used format) of your personal data
• Withdraw consent at any time
• Object to certain types of data processing
• Challenge non-compliance under PIPEDA
• Escalate unresolved concerns to the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the details below.
Managing Your Privacy and Cookies
You may adjust your browser settings to:
• Automatically delete cookies
• Block specific cookies
• Receive alerts when a cookie is placed
Guidance for managing cookies is available at:
https://youradchoices.ca
Contact Information
If you have questions or concerns about this Privacy Policy, please contact Spare Care:
Website: www.sparecare.ca
Email: info@sparecare.ca
Phone: 437-875-2731
Policy Updates
Spare Care reserves the right to update or modify this Privacy Policy at any time without prior notice.
We recommend visiting our Legal Policies periodically to stay informed of any changes.
Your Privacy Matters
By using our website, you acknowledge that you have read and understood this policy. Spare Care remains committed to protecting your information with transparency, care, and respect.