Spare Care Home Care

Faq’s

FAQs

Frequently Asked Questions About
Spare Care

Frequently Asked Questions About Spare care

Answers about Spare Care’s non-medical home care services, caregivers,
scheduling, pricing and service areas.

Find answers to common questions about our home care services, caregivers, scheduling, and how we support seniors and their families with compassionate, personalized care.

Questions About
Spare Care

Everything you need to know about
home care with Spare Care. Still have
questions? We're a call away.

Everything you need to know about home care with Spare Care. Still have questions? We're a call away.

Spare Care is a professional home care provider offering compassionate, personalized support for seniors and individuals who need assistance at home.

We provide personal care, companionship, meal preparation, light housekeeping, mobility assistance, respite care, and other non-medical home support services.

We focus on individualized care plans, reliable caregivers, and treating every client with dignity, respect, and compassion.

Yes, Spare Care operates with the appropriate licensing and insurance required for professional home care services.

Seniors, adults recovering from illness or surgery, individuals with disabilities, and anyone who needs extra support at home can benefit from our services.

Contact our team to schedule a consultation and discuss your care needs, preferences, and desired schedule.

Yes, we offer an initial consultation to better understand the client’s needs and recommend suitable care options.

Yes, we provide both temporary support and ongoing long-term home care services.

Questions About Our Caregivers

Yes, all caregivers receive training and are selected for their skills, professionalism, and compassionate approach.

Yes, every caregiver undergoes thorough background screening and reference checks before joining our team.

Yes, our caregivers have experience supporting seniors with a wide range of physical, emotional, and daily living needs.

We do our best to accommodate caregiver preferences whenever possible to ensure a comfortable and trusting relationship.

We arrange a qualified replacement caregiver to ensure continuity of care and minimize disruptions.

Whenever possible, we maintain consistent caregiver assignments so clients can build familiarity and trust.

Questions About Senior Care Services

Yes, we provide respectful assistance with bathing, dressing, grooming, and other personal hygiene needs.
Yes, we can remind clients when it is time to take their medications according to their prescribed schedule.
Yes, our caregivers assist with walking, repositioning, and safe transfers to help reduce the risk of falls.
Yes, clients can receive a combination of personal care, companionship, housekeeping, meal preparation, and other support services.
Yes, caregivers can help with tasks such as laundry, dishwashing, tidying, changing bed linens, and maintaining a safe home environment.
Yes, respite care allows family caregivers to rest, travel, work, or attend to personal responsibilities while their loved one receives professional support.

Pricing and Scheduling

Our rates are based on the type of care and level of support required. Contact Spare Care to discuss your needs and receive a personalized rate based on the services and schedule you require.
Minimum visit lengths may vary depending on the type of service and scheduling requirements. Our team can explain the applicable minimum when arranging your care.
Applicable taxes, including HST where required, will be communicated clearly as part of your service pricing before care begins.
Care can be scheduled according to the client’s needs and availability. Depending on the care plan, support may be arranged on a regular weekly schedule, several times per week, or as needed.
Yes. Spare Care can accommodate one-time and short-term support when available. This may be helpful for respite care, recovery after a hospital stay, temporary assistance, or other short-term needs.
Our cancellation policy depends on the type of service and the amount of notice provided. Families will receive information about applicable cancellation requirements when services are arranged.
Overnight care may be available depending on the client’s needs, the type of support required, and caregiver availability. Contact us to discuss your overnight care requirements.

Getting Started

Getting started is simple. Contact Spare Care to discuss the type of support your loved one needs, preferred schedule, and any important care instructions. Our team can then discuss available options and the next steps.
Please contact Spare Care to confirm whether a consultation or initial care discussion is provided at no cost. Any applicable fees will be explained before services are arranged.
An in-home assessment may be recommended depending on the client’s needs and the services being requested. This helps us better understand the home environment, routines, and support requirements.
The start date depends on the client’s needs, required services, schedule, and caregiver availability. Contact us as early as possible so we can discuss your preferred start date and available options.
Yes. Care needs can change over time. Families can communicate changes in the client’s needs, routines, or preferences so the care plan can be reviewed and adjusted as appropriate.

Yes, respite care allows family caregivers to rest, travel, work, or attend to personal responsibilities while their loved one receives professional support.

Caregivers and Safety

Spare Care takes caregiver screening seriously. Caregivers may be required to complete appropriate screening, reference checks, qualifications verification, and orientation before providing services. Specific screening requirements may vary based on the role and services provided.

Caregiver insurance and bonding arrangements depend on the employment and service structure. Spare Care can provide families with information about the applicable coverage and protections when services are arranged.

Families may request a preferred caregiver. While we will do our best to maintain consistency, caregiver availability and scheduling requirements may affect whether the same caregiver can be assigned for every visit.

Caregivers are matched based on factors such as the client’s care needs, requested services, schedule, preferences, and caregiver availability. The goal is to create a suitable and consistent care arrangement.

If a regular caregiver is unavailable, Spare Care will work with the family to arrange suitable coverage when possible. We aim to communicate scheduling changes as early as possible and maintain continuity of support.

Families are encouraged to contact Spare Care whenever they have a concern about their loved one’s care or service. We take concerns seriously, listen to the family’s feedback, and work to address the issue appropriately.

Service Boundaries

Spare Care provides non-medical home care and support services. Our caregivers assist with everyday activities and personal support according to the client’s established care instructions. Medical or nursing services should be provided by appropriately licensed healthcare professionals.
Medication support depends on the type of assistance required and applicable regulations. Caregivers may provide permitted medication reminders or assistance within their scope of service, but they do not replace licensed healthcare professionals. Families should discuss medication-related needs with Spare Care before services begin.
Transportation or accompaniment may be available for appropriate appointments, errands, or activities depending on the service arrangement and caregiver availability. Contact Spare Care to discuss your transportation needs.
Yes, light housekeeping support may be available as a standalone service depending on the client’s needs and the requested arrangement. This can include everyday household tasks that help maintain a clean and comfortable living environment.
Yes. Spare Care can support adults who require assistance with daily living, personal care, mobility, recovery, respite, or other non-medical home support needs. Services are tailored to the individual rather than being limited to seniors.
Client-centred
100 %
Care services
12 +
Round-the-clock care
24 hrs

Ready to find the right fit?

Let's connect you to personalized home care support tailored to your loved one’s unique needs.

Let's connect you to personalized home care support tailored to your loved
one’s unique needs.

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